Frequently Asked Questions
Everything you need to know about our premium outdoor apparel and gear.
How do I determine the right size for my dog?
To ensure a perfect fit, measure around the widest part of your dog's rib cage (girth). Each product page includes a specific size guide to help you choose between sizes based on these measurements.
What is your return and exchange policy?
We offer a 30-day return policy for items in new, resalable condition with original tags attached. If you need a different size or color, please return the original item for a refund and place a new order.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Are your products covered by a warranty?
Yes, we stand behind the quality of our gear. We offer a limited lifetime warranty against defects in materials and craftsmanship. This does not cover normal wear and tear or damage from chewing.
How should I clean and maintain my gear?
Most of our apparel can be machine washed in cold water with mild detergent on a gentle cycle. We recommend air drying all products to maintain the integrity of the technical fabrics and hardware.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.